- Data Everywhere: Lessons from Big Data in the TV Industry
- Facebook’s “Emotional Contagion” Experiment: Was it Ethical?
- The Big Boulder Initiative: An Industry Association for Social Data
- Social Data for Social Good: Five Lessons from Academia
- Twitter Buys Gnip: What’s Next for the Social Data Ecosystem?
- Well, #Sharknado2TheSecondOne, that was...memorable. 1 day ago
- Best cufflinks ever on @GordonEvans of @salesforce. http://t.co/JAWV8bK29l 1 day ago
- "Customers are on a journey, irrespective of us managing them." #ETMC365 @smccorkle 1 day ago
- Smart view of #data from @Falabella_co VPM: don't take data, makw inferences. Do look at life moments to reveal relevant data. #ETMC365 1 day ago
- RT @andrewjns: New @salesforce @ExactTarget Journey Maps is like marketing automation meets the whiteboard #ETMC365 http://t.co/dA7DYvvQsp 1 day ago
Category Archives: Crisis
During the second Presidential debate this week, it only took a few moments for a social media/community manager named Veronica De Souza to claim the URL bindersfullofwomen.tumblr.com. Not long after, YouTube exploded with parody videos. All of this is to … Continue reading →
“Imagine the 1:35 a.m. call informing you that your new product scheduled for release next week has been accidentally leaked because of some Flickr images. Or the 5 p.m. call that the regulators are going to be in your office … Continue reading →
I woke up Sunday morning to a tempest on Twitter. Apparently, Bill Keller of the New York Times had published an op-ed defending Wikileaks. It was retweeted by none other than Jeff Jarvis, Dan Gillmor and Nick Bilton–some of the … Continue reading →
It stands to reason that social media would one day become a perfect vehicle for social and political action. Lately, we’re seeing more online activism in various forms–to fundraise, to organize, and, lately, to protest. One of the most popular … Continue reading →
Here’s a scenario for you: Tomorrow morning when you wake up, there are a dozen voicemails on your cellphone and a few dozen emails. You check both regularly, so it’s not that you let them pile up. Something is wrong. … Continue reading →