Tag Archives: Altimeter Group

SAP on HANA: Real-TIme Enterprise is Looking More Real

Posted on January 15, 2013 by

Thursday’s news–that SAP announced the availability of SAP Business Suite powered by SAP HANA–could easily go unremarked by people outside the enterprise software world, but it’s an important milestone for those of us interested in big data, the real-time enterprise … Continue reading →

Posted in Analytics, Big Data, Predictive Analytics, Real-Time Enterprise | Tagged , , , , , , , | Leave a comment

Make an App for That: Mobile Strategies for Retailers

Posted on February 25, 2012 by

About an hour ago, I was standing in the Genius Bar at the Apple store, trying to figure out a few things about my Mac. The conversation concluded with the purchase of an Ethernet cable; not the most glamorous of … Continue reading →

Posted in Altimeter, Amazon, Best Buy, Multichannel | Tagged , , | Leave a comment

SMW12 Wrap-Up: Now the Real Work Begins

Posted on February 17, 2012 by

There’s an attitude in Silicon Valley that social media is getting, well a bit tired. Soon, the idea goes, social will be integrated into business, and it will become an artifact of the oughts and teens, the years when people … Continue reading →

Posted in Social Analytics, Social media, Uncategorized | Tagged , , , , , , | Leave a comment

Satmetrix Adds Social Media Measurement to Net Promoter

Posted on February 2, 2012 by

With all the hoopla over the Facebook S-1 filing (about which my colleagues Chris Silva and Rebecca Lieb have insightfully written), it’s easy to miss other notable industry news. Here is one smallish but important announcement that may have passed … Continue reading →

Posted in Listening, Predictive Analytics, Research, Social Analytics, Social media, Social media measurement | Tagged , , , , , , , , , | 1 Comment

Social Analytics 2012: The Year of Digging Deep [Part 2 of 2]

Posted on December 17, 2011 by

So much has happened since August, when I published my research report, A Framework for Social Analytics. I collected some of that progress in my 2011 wrap-up, in which I concluded that the social media honeymoon is, at last, truly … Continue reading →

Posted in behavior, Listening, Multichannel, Predictive Analytics, Sentiment Analysis, Social Analytics, Social media, Social media measurement, Uncategorized | Tagged , , | 4 Comments

Starbucks Digital Network: It’s All About the Wi-Fi

Posted on October 23, 2010 by

The first clue was the conference call announcement: “Wi-Fi has joined the call.” Wi-Fi? This was a Starbucks briefing. Odd. I’ll explain. Starbucks, in partnership with Yahoo!, is in the process of launching the Starbucks Digital Network, which will offer … Continue reading →

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