Below are the research reports I have published since joining Altimeter Group. They are published under the auspices of open research and are intended to advance the industry at no cost. The Creative Commons License is Attribution-Noncommercial-Share Alike 3.0 United States at http://creativecommons.org/licenses/by-nc-sa/3.0/us. These reports are intended for you to read, utilize and share with others. If you do so, please provide attribution to Altimeter Group.
August 10, 2011: A Framework for Social Analytics