Category Archives: Real-Time Enterprise

Seeing through the customer’s eyes: the emerging science of photo analytics

Posted on May 27, 2015 by susanetlinger

I recently had the opportunity to moderate a panel at Oracle Data Cloud Summit 2015, and to deliver a speech at SDL Innovate. The themes, respectively: “Listening to the Customer’s Voice,”and “Unlocking the Value of Social Data.” But it’s not just … Continue reading →

Posted in Analytics, Artificial Intelligence, Big Data, content marketing, content measurement, Crisis, digital ethics, Photo Analytics, Predictive Analytics, Real-Time Enterprise, Sentiment Analysis, Social Analytics, Social Data, Social media measurement, Uncategorized | Tagged , , , , , , , , , , | 1 Comment

Digital Ethics: New Year’s Resolutions for 2015

Posted on December 23, 2014 by susanetlinger

In my last post, I discussed some themes for 2015, one of which was an imperative for us as an industry to get serious about digital ethics. The year was filled with stories–some surprising, some alarming, some downright nuts–about the downstream … Continue reading →

Posted in Big Data, Data Science, Ethics, Real-Time Enterprise | Leave a comment

2015: The Year of Data Strategy

Posted on December 8, 2014 by susanetlinger

I’m not generally a fan of annual predictions; they always remind me of a carnival in which you’re encouraged to “pay no attention to the man behind the curtain”; you almost never win the giant teddy bear. So I apologize … Continue reading →

Posted in Altimeter, Analytics, Big Data, Data Science, Ethics, Innovation, Predictive Analytics, Quantified Self, Real-Time Enterprise, Social Data, social data ethics | Tagged , , , , | 1 Comment

Data Everywhere: Lessons from Big Data in the TV Industry

Posted on July 10, 2014 by susanetlinger

During the past several years, the television industry has changed dramatically, spurred by device proliferation, changing distribution methods, and the increasing popularity of social media. Today, TV is everywhere. It’s on your phone, your tablet, your gaming console and someday will be … Continue reading →

Posted in Altimeter, Big Data, Data Science, Facebook, HBO, Netflix, Predictive Analytics, Real-Time Enterprise, Research, Social Analytics, Social Data, Social media, Television, Uncategorized | Tagged , , , , , , , , , , , | Leave a comment

Superbowl Ads and Social Data: Where’s the End Zone?

Posted on February 4, 2014 by susanetlinger

Let me preface this  by admitting that I’m not an American football fan. Sorry. But I do love the window-dressing of the Superbowl: the inane commentary, the screams of joy and agony from the living room (and neighboring houses), the … Continue reading →

Posted in Analytics, Big Data, Real-Time Enterprise, Sentiment Analysis, Social Analytics, Social Data, Social media, Social media measurement, Uncategorized | Leave a comment

2014: The Year of Data Disruption

Posted on January 9, 2014 by susanetlinger

Linguist Geoff Nunberg’s annual “Word of the Year” posts offer an instructive peek into the American psyche. In 2012, he chose “Big Data”. In 2013, his pick was (no, not “twerk”) “selfie.” Nunberg makes his selections based on dominant news stories, … Continue reading →

Posted in Altimeter, Big Data, Predictive Analytics, Quantified Self, Real-Time Enterprise, Research, Social Analytics, Social media measurement, Uncategorized | Tagged , , , , , | 9 Comments

Social Data Market Momentum: It’s Not About the Firehose

Posted on December 4, 2013 by susanetlinger

In the past year, social data has continued to wend its way into organizations of all types, from large enterprise to small business to media and entertainment and the public sector. We’ve seen use cases far past marketing into product … Continue reading →

Posted in DataSift, Gnip, NTT, Predictive Analytics, Real-Time Enterprise, Sentiment Analysis, Social Analytics, Social Data, Social media, Social media measurement, Topsy, Twitter | 3 Comments

Social Data Intelligence: Survey Says

Posted on October 23, 2013 by susanetlinger

Back in July, when we published Social Data Intelligence, we were curious to discover how organizations would rank themselves using the criteria in our maturity map. How many companies are in the “ad-hoc” stage? How many consider themselves to be … Continue reading →

Posted in Analytics, Big Data, Predictive Analytics, Real-Time Enterprise, Social Analytics, Social Data, Social media, Uncategorized | Tagged , , , , | 3 Comments

It’s Time To Get Smart About Social Data Intelligence

Posted on July 25, 2013 by susanetlinger

I spend a lot of time reading and thinking about social data: what it is, what it isn’t, how to measure it, where it’s going. But even the best strategy for collecting, analyzing and interpreting social data is just a … Continue reading →

Posted in Altimeter, Analytics, Big Data, Predictive Analytics, Real-Time Enterprise, Social Analytics, Social media, Social media measurement, Uncategorized | 5 Comments

SAP on HANA: Real-TIme Enterprise is Looking More Real

Posted on January 15, 2013 by susanetlinger

Thursday’s news–that SAP announced the availability of SAP Business Suite powered by SAP HANA–could easily go unremarked by people outside the enterprise software world, but it’s an important milestone for those of us interested in big data, the real-time enterprise … Continue reading →

Posted in Analytics, Big Data, Predictive Analytics, Real-Time Enterprise | Tagged , , , , , , , | Leave a comment