Category Archives: Big Data

Data Experience: You’ve Gotta Have Trust

A few years ago, I started thinking about how data informs the customer experience. The catalyst was simple; I was frustrated with my fitness tracker, and felt deluged by a stream of numbers that weren’t particularly helpful (the dashboards sure were pretty though). Part of … Continue reading

Posted in Big Data, Data Experience, data privacy, Data Science, digital ethics, Ethics, Innovation, Internet of Things, Quantified Self | Leave a comment

SXSW15 Redux: What happens at SX spreads everywhere

First, let’s get this out of the way: every year, SXSW regulars say the festival has jumped the shark. It’s too big, there are too many panels, and they’re poorly curated. It’s impossible to get anywhere. Too many lines, too … Continue reading

Posted in Artificial Intelligence, Big Data, data privacy, Data Science, data security, digital ethics, Ethics, Policy, Privacy, Social Data, social data ethics, Uncategorized | 3 Comments

Three Implications of ‘POPI’: South Africa’s New Legislation on Data Hoarding

There probably won’t be a TLC reality show about it anytime soon, but the concept of “data hoarding” is real, and it’s about to be declared illegal in South Africa, according to an article last week by ITWeb SA. The … Continue reading

Posted in Analytics, Big Data, Data Science, data security, Ethics, Internet of Things, Policy, Predictive Analytics, Privacy | Tagged , , , , , , , , , | Leave a comment

What’s the ROI of Trust? Results of the Edelman Trust Barometer 2015

Each year, Edelman conducts research that culminates in the publication of its Trust Barometer (disclosure: I worked at Edelman when the first report was published). It’s been long enough now–15 years and counting–that the study has seen meaningful shifts in patterns of trust: … Continue reading

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This week in #digitalethics: the useful versus creepy problem

Remember when we were twelve, and we thought the funniest thing ever was to play the game where you add the phrase “in bed” to every sentence? As the mom to a middle-schooler, I’m rapidly being re-introduced to this delightful … Continue reading

Posted in Artificial Intelligence, behavior, Big Data, Data Science, Ethics, Innovation, Internet of Things, social data ethics, Television, Uncategorized | 1 Comment

Big Boulder Initiative: What’s on the Social Data Ethics Agenda for 2015?

Today, #snowpocalypse2015 permitting, the board of directors of the Big Boulder Initiative is meeting up in San Francisco to plan 2015 in more granular detail. As a member, I’m really proud of what we accomplished during the past year, but recognize that … Continue reading

Posted in Big Boulder Initiative, Big Data, Ethics, Gnip, Social Data, social data ethics | Tagged , , | Leave a comment